Returns & Exchanges
Bric's Milano is committed to ensuring your complete satisfaction with our luxury travel goods, offering a 30-day return window for unused items in their original packaging. We strive to provide a seamless return experience that matches the premium quality of our Italian-crafted luggage and accessories.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the unused items, including all original tags, dust bags, and protective covers, back into the original shipping box to ensure safe transit.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package, ensuring any previous delivery labels are covered.
- 4.Drop Off and Track
Hand your package to the designated carrier at an authorized drop-off location and retain your receipt to track the progress of your refund or exchange.