Returns & Exchanges

Bric's Milano is committed to ensuring your complete satisfaction with our luxury travel goods, offering a 30-day return window for unused items in their original packaging. We strive to provide a seamless return experience that matches the premium quality of our Italian-crafted luggage and accessories.

Return Process

  • 1.
    Initiate Your Request

    Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

  • 2.
    Prepare the Package

    Place the unused items, including all original tags, dust bags, and protective covers, back into the original shipping box to ensure safe transit.

  • 3.
    Attach Shipping Label

    Print the prepaid shipping label provided via email and securely affix it to the outside of your package, ensuring any previous delivery labels are covered.

  • 4.
    Drop Off and Track

    Hand your package to the designated carrier at an authorized drop-off location and retain your receipt to track the progress of your refund or exchange.